Delegate Frequently Asked Questions
BJSM Live will take place on Tuesday 11 July 2023, 18:00 – 19:30 (BST) and is an online event. Content will be available via Swapcard for 6 months post event.
Yes, we will be recording the webinar and you can view it for up to 6 months post the event via Swapcard.
Registration for BJSM Live is now open and you can see our fees and register here.
We offer an Early Bird discount which expires on Tuesday 20 June 2023. There are no other discounts offered for this event.
You can find out more about our discounted rates here.
Your registration fee grants you access to all sessions; online access to all materials after the event; certificate of attendance.
Registration is now open and all bookings must be made online. Please note that accepted methods of payment are credit/debit card or cheque. We can only issue invoices for groups of five or more. You can register online here.
We can only issue invoices for groups of 5 or more attendees. To ensure that your invoice is correct, we will contact you to confirm that your booking is complete before we issue your invoice. The below will affect your invoice – if you plan to make any of the changes listed below please let us know by emailing firstname.lastname@example.org and we will delay sending your invoice until you have completed your booking.
- Adding additional delegates to your booking
- Removing delegates from your booking
- Changing any information of who or where the invoice should be addressed to
- Adding a purchase order or reference number
If we have issued your invoice and you wish to book additional delegates at a later date, we suggest that you create a new booking and pay with credit/debit card. Alternatively, if the new booking is 5 or more delegates we can issue a separate invoice for the new group.
If you register online and pay with a card, you will automatically be sent a receipt from Worldpay. If you have registered using another method and require a receipt, please email email@example.com.
Yes, all delegates will automatically receive a certificate of attendance. This will be emailed to you after the conference.
If you are unable to attend you should inform us in writing (please email firstname.lastname@example.org).
If written notice is received more than six weeks before the Event (i.e. on or before 30 May 2023), a full refund of the fees set out in your booking form will be given. If written notice is received between six and four weeks before the Event (i.e. 13 June – 30 May 2023), you will receive a full refund of the fees set out in your booking Form, less an administration charge of £250. If we receive written notice to cancel less than four weeks before the Event (i.e. on or after 13 June 2023) there will be no entitlement to any refund.
You may transfer a booking from one delegate to another at any time upon written notice to us.