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Delegate Frequently Asked Questions

When and where is BJSM Live - Physiotherapy Webinar?

BJSM Live – Physiotherapy Webinar will take place on Tuesday 28 November 2023, 10:00 – 14:00 (GMT), and is an online event. Content will be available online for 6 months post-event. 

Will the event be recorded?

Yes, we will be recording the webinar and you can view it for up to 6 months post the event via Swapcard.

How much does it cost to attend?

Registration for the webinar is now closed.

Are there any discounted rates?

We offered an Early Bird discount which expired on Tuesday 7 November 2023. 

You can find out more about our discounted rates here.

Please note registration for this event is now closed.

What is included in my registration fee?

Your registration fee grants you access to all sessions; online access to all materials after the event; certificate of attendance.


How do I register?

Registration is now closed.

How do I request an invoice?

We can only issue invoices for groups of 5 or more attendees. To ensure that your invoice is correct, we will contact you to confirm that your booking is complete before we issue your invoice. The below will affect your invoice – if you plan to make any of the changes listed below please let us know by emailing and we will delay sending your invoice until you have completed your booking.

  • Adding additional delegates to your booking
  • Removing delegates from your booking
  • Changing any information of who or where the invoice should be addressed to
  • Adding a purchase order or reference number

If we have issued your invoice and you wish to book additional delegates at a later date, we suggest that you create a new booking and pay with credit/debit card. Alternatively, if the new booking is 5 or more delegates we can issue a separate invoice for the new group.

How do I request a receipt?

If you register online and pay with a card, you will automatically be sent a receipt from Worldpay. If you have registered using another method and require a receipt, please email

Will I receive a certificate of attendance?

Yes, all delegates will automatically receive a certificate of attendance. This will be emailed to you after the conference.

What are the terms if I need to cancel my registration at a later date?

If you are unable to attend please email

You can view our terms and conditions here.